Terms and Conditions
Last Updated: 02 20, 2026

These Terms and Conditions govern your use of Heart 2 Heart Home Care Agency LLC services, including our website and our SMS and email communications programs. By using our services or opting into our communications, you agree to these Terms and our Privacy Policy.

Program Name: Heart 2 Heart Home Care Agency SMS Program Heart 2 Heart Home Care Agency LLC provides SMS messages to opted-in individuals for home care service coordination. Message types include: appointment confirmations, schedule reminders, caregiver arrival/departure alerts, service-related updates, scheduling changes, follow-up inquiries, and occasional promotional offers or agency news. Message frequency varies based on user interaction and needs (e.g., reminders 24-48 hours before appointments, alerts as events occur). You agree to these Mobile Terms of Service and our Privacy Policy by opting in.

By providing your phone number and opting in via our website forms or other registration methods, you provide your express written consent to receive SMS/MMS messages from Heart 2 Heart Home Care Agency LLC to the mobile number provided. These messages may be sent using automated technology and include the message types described above. Consent is not a condition of purchase or a requirement to receive services from us. Message and data rates may apply. You may revoke this consent at any time by following the opt-out instructions below.

To unsubscribe at any time, reply STOP to (850) 985-3975. After you send the message STOP, we will send you one final SMS message to confirm that you have been unsubscribed. You will no longer receive SMS messages from Heart 2 Heart Home Care Agency LLC unless you opt back in. Note: If you opt out, certain operational messages (e.g., critical service alerts) may still be sent if required by law or for service delivery, but promotional messages will stop.

To rejoin, follow the original opt-in method (e.g., submit our form) or text START or UNSTOP to (850) 985-3975. You will receive a confirmation message, and your consent will be reinstated. Message and data rates may apply.

For help, text HELP to (850) 985-3975 at any time.

• Email: admin@heart2hearthomecares.com
• Phone: (850) 985-3975 (business hours)
  Message and data rates may apply.

Message frequency varies based on your interactions and our services (typically 0-10 messages per month, e.g., appointment reminders 24-48 hours in advance, real-time alerts as needed). Message and data rates may apply. For questions about your text or data plan, contact your wireless provider.

Mobile carriers are not liable for delayed or undelivered messages. Heart 2 Heart Home Care Agency LLC is not responsible for messages that are not delivered due to your device settings, location, carrier network issues, or other factors beyond our control. By opting in, you acknowledge that text messaging is not a guaranteed method of communication.

You must be 18 years of age or older to opt in to our SMS program. By providing your phone number and consenting, you represent that you are at least 18 years old.

Your use of our SMS program is also governed by our Privacy Policy (linked here: https://heart2hearthomecares.com/privacy-policies). It explains how we collect, use, and protect your information, including mobile opt-in data.

Heart 2 Heart Home Care Agency LLC reserves the right to change or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting the revised version on our website.

The "Last Updated" date at the top of this page will reflect the most recent modifications. Your continued participation in our messaging program following these changes constitutes your acceptance of the new Terms. If a change significantly impacts your rights or how we handle your SMS consent, we may notify you via a one-time text or email to ensure transparency.

If you have any questions, concerns, or comments about these Terms and Conditions or our messaging program,

please contact us at:

• Heart 2 Heart Home Care Agency LLC
• Address: 325 John Knox Rd, Bldg 500, Tallahassee, FL 32303
• Phone: (850) 985-3975
• Email: admin@heart2hearthomecares.com

If you have any questions regarding privacy, please read our privacy policy:https://heart2hearthomecares.com/privacy-policies